Shipping policy

1. Processing Time:

   • I aim to process orders for pieces that are advertised as ready to ship within 3-5 business days.
   • All custom orders will have varying processing times depending on factors such as size of order, current workload, time required for any drying and curing processes, etc. Feel free to reach out with the contact form to inquire about a time estimate.

2. Shipping Methods:

   • We provide standard and expedited shipping options.

3. Shipping Costs:

   • Shipping costs are calculated at checkout based on your location and the selected shipping method.

4. Delivery Time:

   • Estimated delivery times vary based on your location and chosen shipping method

5. Order Tracking:

   • You'll receive tracking information as soon as your order is shipped.

6. International Shipping:

   • Currently, we ship within North America and EU.
     

7. Shipping Delays:

   • While I strive for timely delivery, external factors may cause delays beyond my control. I will reach out to you if anything occurs which may slow things down. Your understanding is appreciated.

8. Lost or Stolen Packages:

   • If your package is lost or stolen, please contact me, and I'll assist in resolving the issue.

9. Shipping Address:

   • Please ensure your shipping address is accurate during checkout. I'm not responsible for items shipped to incorrect addresses.

10. Returns Due to Shipping Issues:

• If an item is returned due to shipping issues, I'll work with you to resolve the matter promptly.

For any questions or concerns about shipping, feel free to contact me at contact@day1wood.com.

Thank you for choosing day1wood! I appreciate your business.